Gartner’s Magic Quadrant for CC&C recognized OnPage for its practical, purpose-built solutions that streamline critical communication and improve patient care WALTHAM, MA, UNITED STATES, November 20, 2024 /EINPresswire.com/ — OnPage, a pioneer in HIPAA-compliant, critical communication solutions for healthcare organizations and IT teams, today announced it has been named a Challenger in Gartner®’s 2024 Magic … Continued
OnPage gains recognition in the Gartner 2024 Hype Cycle for Site Reliability Engineering. WALTHAM, MASSACHUSETTS, UNITED STATES, August 12, 2024 /EINPresswire.com/ — OnPage, a leading provider for incident alert management solutions has been recognized yet again in the Gartner® Hype Cycle™ for Site Reliability Engineering. OnPage helps Site Reliability Engineering (SRE) teams reduce their mean time to response … Continued
OnPage: Leading the Way in Automated Incident Response, Recognized 3 Years Running in Gartner Hype Cycle for Monitoring and Observability. WALTHAM, MASSACHUSETTS, UNITED STATES, July 31, 2024 /EINPresswire.com/ — OnPage, a leading provider for incident alert management has been recognized for the 3rd consecutive year in the Gartner Hype Cycle for Monitoring and Observability. OnPage … Continued
Leading the Way in Clinical Communication, OnPage Recognized in Gartner® Hype Cycle™ for Real-Time Health System Technologies for Five Years Running. WALTHAM, MASSACHUSETTS, UNITED STATES, July 29, 2024 /EINPresswire.com/ — OnPage, a game-changing clinical communication and collaboration technology provider, a pioneer in the Critical Communication and Collaboration field since 2011, is recognized in the Gartner® Hype Cycle™ … Continued
In today’s digital age, customer expectations are at an all-time high, with demands for instant support, flawless user experiences, and constant service availability. This environment of heightened expectations pushes organizations to innovate and streamline their operations continuously. Ensuring seamless service delivery hinges on the ability to detect and resolve issues swiftly, whether they are server … Continued
We live in times of instant gratification, where customers expect same-day delivery, round-the-clock tech support, and seamless browsing experiences. Disruptive technologies and continuous innovation have raised expectations for faster and uninterrupted delivery of services. This shift is compelling organizations to adapt their operations to meet these new demands and stay competitive. Providing uninterrupted services requires … Continued
Imagine this: You’ve just been offered a new job in tech. Maybe it’s your first job right out of college, and you’ve only heard of being on-call in passing conversations up until this point. Or, perhaps you’ve been in tech your whole life but never had to be on-call until today. Or, maybe you’re contemplating … Continued
Rethinking IT Management – Introduction We live in a time where immediate communication of critical incidents is vital for maintaining continuous service availability. As companies strive to enhance their IT service management practices, many integrate technologies like Interactive Voice Response (IVR) into their service delivery frameworks. However, this approach may not always be the most … Continued
As OnPage continues to expand its suite of out-of-the-box integrations with popular tools, we are excited to announce the addition of another highly requested application to our arsenal **drumrolls please** Microsoft Teams. This new integration follows our successful launch of OnPage-Slack integration and meets the needs of many eager customers. In this blog post, we … Continued
Setting the stage for a helpdesk support Managed Service Providers (MSPs) are the backbone for many businesses, ensuring that IT systems run smoothly and efficiently. They offer a cost-effective alternative to building an in-house tech team, often allowing companies to leverage cutting edge expertise without the significant expense and responsibility associated with expanding headcount. The … Continued